A-10, r. 1 - Regulation respecting travel agents

Section 43.10 Disposition versions

2023-07-01

43.10. In the cases provided for in section 30.5 of the Act, the president may reimburse to the customer:

(a)  the sums paid by the customer to the travel agent for the service the customer did not benefit from. If the customer has partially benefitted from a tourist service, the reimbursement of the service must be proportionate to the unused service;

(b)  the reasonable costs paid to replace the tourist benefit the customer did not benefit from;

(c)  the other reasonable costs paid owing to the event that prevents the customer from availing himself of other tourist services such as

i.  living and accommodation expenses up to a maximum amount of $232 per day per person;

ii.  where applicable, the costs paid to ensure a departure or repatriation required under the circumstances.

O.C. 986-2018, s. 42.

2022-07-01

43.10. In the cases provided for in section 30.5 of the Act, the president may reimburse to the customer:

(a)  the sums paid by the customer to the travel agent for the service the customer did not benefit from. If the customer has partially benefitted from a tourist service, the reimbursement of the service must be proportionate to the unused service;

(b)  the reasonable costs paid to replace the tourist benefit the customer did not benefit from;

(c)  the other reasonable costs paid owing to the event that prevents the customer from availing himself of other tourist services such as

i.  living and accommodation expenses up to a maximum amount of $217 per day per person;

ii.  where applicable, the costs paid to ensure a departure or repatriation required under the circumstances.

O.C. 986-2018, s. 42.

2021-07-01

43.10. In the cases provided for in section 30.5 of the Act, the president may reimburse to the customer:

(a)  the sums paid by the customer to the travel agent for the service the customer did not benefit from. If the customer has partially benefitted from a tourist service, the reimbursement of the service must be proportionate to the unused service;

(b)  the reasonable costs paid to replace the tourist benefit the customer did not benefit from;

(c)  the other reasonable costs paid owing to the event that prevents the customer from availing himself of other tourist services such as

i.  living and accommodation expenses up to a maximum amount of $210 per day per person;

ii.  where applicable, the costs paid to ensure a departure or repatriation required under the circumstances.

O.C. 986-2018, s. 42.

2020-07-01

43.10. In the cases provided for in section 30.5 of the Act, the president may reimburse to the customer:

(a)  the sums paid by the customer to the travel agent for the service the customer did not benefit from. If the customer has partially benefitted from a tourist service, the reimbursement of the service must be proportionate to the unused service;

(b)  the reasonable costs paid to replace the tourist benefit the customer did not benefit from;

(c)  the other reasonable costs paid owing to the event that prevents the customer from availing himself of other tourist services such as

i.  living and accommodation expenses up to a maximum amount of $208 per day per person;

ii.  where applicable, the costs paid to ensure a departure or repatriation required under the circumstances.

O.C. 986-2018, s. 42.

2019-07-01

43.10. In the cases provided for in section 30.5 of the Act, the president may reimburse to the customer:

(a)  the sums paid by the customer to the travel agent for the service the customer did not benefit from. If the customer has partially benefitted from a tourist service, the reimbursement of the service must be proportionate to the unused service;

(b)  the reasonable costs paid to replace the tourist benefit the customer did not benefit from;

(c)  the other reasonable costs paid owing to the event that prevents the customer from availing himself of other tourist services such as

i.  living and accommodation expenses up to a maximum amount of $205 per day per person;

ii.  where applicable, the costs paid to ensure a departure or repatriation required under the circumstances.

O.C. 986-2018, s. 42.

2018-08-01

43.10. In the cases provided for in section 30.5 of the Act, the president may reimburse to the customer:

(a)  the sums paid by the customer to the travel agent for the service the customer did not benefit from. If the customer has partially benefitted from a tourist service, the reimbursement of the service must be proportionate to the unused service;

(b)  the reasonable costs paid to replace the tourist benefit the customer did not benefit from;

(c)  the other reasonable costs paid owing to the event that prevents the customer from availing himself of other tourist services such as

i.  living and accommodation expenses up to a maximum amount of $200 per day per person;

ii.  where applicable, the costs paid to ensure a departure or repatriation required under the circumstances.

O.C. 986-2018, s. 42.